"Stupid, stupid mediocrities."
The Professor grumbled aloud as he swept past in a rage.
"What happened, guy? Someone screw up your burger order?"
Years -- years earlier, a drive through window swiped Classical Mike's hamburger with mustard rather than mayo. Instead of phoning or driving three minutes back, he punched a hole in the wall next to the ladies restroom. Coworkers immediately circled the blow with ink, enshrined Hole Courtesy Mike's Manly Fist Of Blubber. The Professor's temper was just as black, his fuse just as short.
"No! After you showed me how to use the library computers to access the Internet, I've become a regular on Mahler and Bruckner forum."
"Oh. What do you guys write about?"
"I haven't time to read what others write. Bunch of pompous no-nothings anyway."
"Ah."
"Junior college professors and pygmy academicians. One of those petty souls challenged the factual authenticity of my previous post."
"Ah."
"I penned a sharply worded reply, minus foul language, except a moderator blocked my comments, then suspended me for a week. Damned mediocrity."
"Ah ... How's the book coming?" Perhaps I could distract the venting volcano.
"That's progressing, albeit slowly. In fact, I can probably weave this horrific incident into the overall narration. Thanks for reminding me."
The Professor had been working on a novel for years. Decades. A fictional novel about a classical music enthusiast / critic.
Not remotely autobiographical, he assured us.
I'll keep you guys appraised on future publishing house bidding wars.
Camp Bowie received a Hulen cast off.
Sonya.
To be fair, Sonya wasn't a reject. Sonya was Rob's girlfriend. Unlike previous Robster bang bunnies, she had lasted longer than a few hours, a few days, a few months. The trophy girlfriend sailed waters uncharted. District minions noticed and ordered Rob and Sonya to separate. Rob probably recommended the old Camp Bowie gang, hoping we might be nice.
As if ...
With any new drone, part of the staff, the cranky crew, tried to avoid contact, lest that initial impression take root. Still ...
One of the females asked Sonya if she preferred Rob with alcohol or without.
"Depends on what I'm in the mood for," she answered.
"Rob is what I'd term hard-to-handle," I mentioned one afternoon. "Carefree."
"From what I heard, some of his old coworkers were considered equally hard-to-handle. One of those carefree souls has been married twenty years," she strutted away.
Touché.
"Think I'm gonna call you S-Dogg," Joe suggested.
Next day, Sonya arrived with a nasty cartoon strip of Joe Dogg, captured by the Dogg Po-Leece, tossed into the Dogg Pound. Little Joe Dogg in a kennel with over sized, love starved Bigg Doggs. The next panel was blank, but Sonya could finish the initiation sequence.
Joe quit calling her S-Dogg.
Score another win for the brush.
On the other hand, that alerted me that Sonya was an artist. A sculptor, actually, but her drawing and technique were excellent. I began pestering her.
Rob certainly warned her about that, about me. Almost from the beginning, I had requested, badgered, hounded coworkers for artwork. For displays, promotions, ad events. Dan, Matt, Layla, Gilda, Pat, João, anyone who could draw, doodle or sketch. In their own way, each was a pain in the ass. They were slow, they didn't like charity work, and they always wanted their work returned. Still, needs must be met. Plus, I was no prize. I was difficult, and operated from an inner agenda.
For the past year, Mandy's husband, Paul, and Joe had been my art guys. Paul, like Dan, was well trained, skilled, yet slow and too much of a perfectionist. Also, he wasn't in the store, so I couldn't nag and prod him. Joe was a glorified street Picasso. Wizard with a can of spray paint. Graffiti and tagging. He could have gone into graphic design. Meanwhile, he imprinted his urban rubble scene throughout the store.
Sonya was quite talented. She already had part time employment with a national wax museum. Retail was not in her future, we were a passing moment. Right away I asked her if she might be interested in drawing some Wild West Noir comic thing. I didn't have a clear story in mind, just this concept. I had bounced this past my artsy colleagues for years. Totally ignored me.
Sonya didn't decline outright, she shot me the "Sure, Lunatic, Whatever" look. She threw me the bone instead, and drew a galloping horseman in electric hues. Placed it in the Western section of DVD's. We needed that image, it looked great. But ... it wasn't ... well ...
Maybe the next artist ...
.
Friday, June 30, 2006
Friday, June 23, 2006
Coworkers: Part 73 - Southpark!
Tarryton, newest shift manager, had become obsessed with the South Park cartoon series. He had grown incoherent in many regards.
"Hey, Dude. Did Stacey go on break or just pop over to Eckerd's for a bag of chips?"
"Southpark!"
"Tarryton, could you help line 4?"
"Southpark!"
"Shut the hell up and just tell me where you saw my clipboard."
"Southpark!"
And it was one word, spit out excitedly. Unless he waxed eloquent, boasting how he would soon be working on the South Park lot, writing scripts, becoming a new, wildly popular character.
Oh yeah ... we so believed that.
Denizens of construction sites, offices, factories, prisons, all of us must endure the mindless babbling of colleagues on a day by day, hour by hour basis. It's a wonder the murder rate doesn't skyrocket.
Tarryton was completely full of it. His job performance plummeted, he was forever daydreaming. F A M E, celebrity, red carpet premieres, tanned nymphettes, more money than was imaginable.
"Southpark!"
In every other way, Tarryton was normal. Intelligent, funny, charming even, with the usual weaknesses.
Back story - - he had a connection.
"One of the creators is my best friend. He personally guarantees me a job. Any day now, any day now. Hollywood here I come."
This continued for months. We tolerated him as well as we could.
"Southpark!"
Eventually, Tarryton departed under less than stellar circumstances.
Relinquished his keys, departed never to be seen again.
He did ... however ... wind up on South Park. Character once. Voice work a couple more times.
So, there is hope for all you big plans / big mouth types.
What did we know?
We knew none of us ever received any South Park stage invites.
Go figure.
.
Thursday, June 15, 2006
Shoplifting: Case 07 - Takedown
Trina had gone Rambo and chased a shoplifter outside. We were not supposed to do that.
We could catch thieves in store aisles, but that made prosecution difficult. Best place was the checkout lanes. When detectors triggered, most sticky fingers froze. Or were nailed just outside the doors. Weren't supposed to ride their ass down like a Wild West posse, however. That was exactly what Trina had done.
Or attempted to do.
The crook had ignored the beeping, strolled outside, then quickened his pace once he passed Eckerd's. He must have heard footsteps behind him. Without warning, he spun around and dropped to a crouch, hands spread at either side. Flashed the razor. If Trina sought sidewalk fistfight, didn't mind getting cut up, he would oblige. She paused.
Trina slunk back into the store, embarrassed and a little frightened. Dan and John reassured her. Her reaction was proper. New suits in Dallas would never back her up if there was an injury, as in if she got injured. More likely than not Trina would have been placed on probation or fired. Over and over, we instructed employees, especially new employees, that a handful of discs weren't worth the potential hassle.
Still ...
All employees dashed after petty shoplifters.
I was just as guilty.
An unwashed redneck in a baseball cap once pitched his stolen CD's in his truck bed and took off. I trotted along side, reaching into the bed, yanking our CD's back. Deadbeat. Had I used my intelligence I might have realized his truck could have run me into the curb, or I could have been smashed by oncoming traffic. I got hospitalized, who would praise me with, "Helluva job, Biscuit!" District suits? Of course not.
Yet, human instinct urged one to protect their stuff. Defenseless creatures or societies got robbed into extinction.
Late afternoon.
The guy looked 19. Brown hair, curly, yellow t-shirt, denim jeans. Triggered radar across the room. His senses warned him, and he tried to quell suspicion by approaching employees with questions. First Ken, then Stacey. He smiled friendly, was enrolled in the local university, listened to alt rock.
As Stacey said later, "He smelled like thief."
Ken ran register. Stacey pretended to be busy with the front file server. Derek pretended to study the TicketMaster screen.
Didn't even try to mask theft with a purchase. Brazen. Dreaming about getting high or getting laid later on. Sauntered into the detectors.
Alarms triggered ... and ... he froze.
Typical.
Within an instant, Derek and Stacey flanked the bandit. He seemed dazed. Ken dialed 911, summoned the cops. I walked to the Listening Center, loaded Jane's Addiction and aired "Been Caught Stealing" one of the two favorite store bust tunes.
Then frat boy lost it.
Started making excuses. Offered to pay. Don't phone the cops, Jesus, don't phone the cops. This was a hazing stunt. He had to steal something to be accepted in the fraternity. This couldn't be happening!
Then he began struggling. Ken, ex military, full time national guard, advised him, "Be cool, man. Settle down, OK?"
Crime lad bolted from the area. Derek tackled him, Stacey locked his arms. They threw him on the floor.
"C'mon, man. You'll just rip your clothes."
Frat house reject was in tears by the time the cops strolled in.
Rich kid. Had over a hundred dollars in his wallet, three platinum credit cards.
Also had a history a mile long.
Daddy was someone with influence at City Hall.
Police made the bust, junior got off on a technicality.
Bastard. Next time.
.
We could catch thieves in store aisles, but that made prosecution difficult. Best place was the checkout lanes. When detectors triggered, most sticky fingers froze. Or were nailed just outside the doors. Weren't supposed to ride their ass down like a Wild West posse, however. That was exactly what Trina had done.
Or attempted to do.
The crook had ignored the beeping, strolled outside, then quickened his pace once he passed Eckerd's. He must have heard footsteps behind him. Without warning, he spun around and dropped to a crouch, hands spread at either side. Flashed the razor. If Trina sought sidewalk fistfight, didn't mind getting cut up, he would oblige. She paused.
Trina slunk back into the store, embarrassed and a little frightened. Dan and John reassured her. Her reaction was proper. New suits in Dallas would never back her up if there was an injury, as in if she got injured. More likely than not Trina would have been placed on probation or fired. Over and over, we instructed employees, especially new employees, that a handful of discs weren't worth the potential hassle.
Still ...
All employees dashed after petty shoplifters.
I was just as guilty.
An unwashed redneck in a baseball cap once pitched his stolen CD's in his truck bed and took off. I trotted along side, reaching into the bed, yanking our CD's back. Deadbeat. Had I used my intelligence I might have realized his truck could have run me into the curb, or I could have been smashed by oncoming traffic. I got hospitalized, who would praise me with, "Helluva job, Biscuit!" District suits? Of course not.
Yet, human instinct urged one to protect their stuff. Defenseless creatures or societies got robbed into extinction.
Late afternoon.
The guy looked 19. Brown hair, curly, yellow t-shirt, denim jeans. Triggered radar across the room. His senses warned him, and he tried to quell suspicion by approaching employees with questions. First Ken, then Stacey. He smiled friendly, was enrolled in the local university, listened to alt rock.
As Stacey said later, "He smelled like thief."
Ken ran register. Stacey pretended to be busy with the front file server. Derek pretended to study the TicketMaster screen.
Didn't even try to mask theft with a purchase. Brazen. Dreaming about getting high or getting laid later on. Sauntered into the detectors.
Alarms triggered ... and ... he froze.
Typical.
Within an instant, Derek and Stacey flanked the bandit. He seemed dazed. Ken dialed 911, summoned the cops. I walked to the Listening Center, loaded Jane's Addiction and aired "Been Caught Stealing" one of the two favorite store bust tunes.
Then frat boy lost it.
Started making excuses. Offered to pay. Don't phone the cops, Jesus, don't phone the cops. This was a hazing stunt. He had to steal something to be accepted in the fraternity. This couldn't be happening!
Then he began struggling. Ken, ex military, full time national guard, advised him, "Be cool, man. Settle down, OK?"
Crime lad bolted from the area. Derek tackled him, Stacey locked his arms. They threw him on the floor.
"C'mon, man. You'll just rip your clothes."
Frat house reject was in tears by the time the cops strolled in.
Rich kid. Had over a hundred dollars in his wallet, three platinum credit cards.
Also had a history a mile long.
Daddy was someone with influence at City Hall.
Police made the bust, junior got off on a technicality.
Bastard. Next time.
.
Thursday, June 8, 2006
Coworkers: Part 74 - The Lies We Tell
We tell each other lies. We listen to each others' lies. We pretend to believe those lies.
Otherwise, this world could not function.
After Tarryton was fired there was a manager gap. Moreover, this vacancy happened during a critical period. Thanksgiving was two weeks away. Afterward, holiday shopping madness would explode.
Ours was a seasoned crew. Nobody wanted that manager slot. Before Tarryton, the last manager who had accepted keys was Joe. He'd received a whopping 25¢ raise. Ten bucks a week for more responsibility, more headaches, angry customers, closer proximity to Blockbuster bobble-heads, and in-house bickering.
I declined, pleading daily shipments and increasing inventory management. Sarah was buried with classes. Mandy had been manager, gave it up to have her baby, voiced no interest in returning to full time status. Sonya was swamped, sculpting constantly and preparing a wedding.
That fourth manager was a necessity, especially during Christmas.
An inter store transfer was suggested and promptly vetoed by all. Other stores had been Blockbuster indoctrinated. Ours, because of so many senior employees, had reverted to the Sound Warehouse style. In all likelihood, any brainwashed newcomer would only question, meddle, squawk, snitch or whine.
Eventually a council was convened to coerce Tarryton's replacement.
Pat, Mandy, Sonya, and several other females held a pow wow in the Backroom before issuing a summons. The request was brief.
"We decided you should be the manager," Sonya said flatly.
"Not remotely interested," I shook my head.
"What if this is only temporary?" she suggested.
"Until Christmas is over," Pat added.
"I'll be stuck there forever."
"You could be Greg!" Pat said, cheerfully. "You know, door keys and manager over ride authority."
I rolled my eyes.
"Worthy, no one else can do this," Mandy spoke. "I have a baby. Every one else is too busy or they can't work full time."
"Besides, we know you," Sonya noted. "Someone else will be a stranger. None of us wants to train them or figure them out."
"Or wait for them to give themselves refunds," Mandy said bluntly.
Pat giggled. Everyone caught Mandy's reference.
"Look. I can't close - - "
"You won't have to."
"No. You'll only open. Is that fair?"
I was weakening. They sensed blood.
"And this is only temporary, correct?" I made another quick proviso.
Glances swept like cloud lightning.
"Of course."
"Absolutely."
"Trust us."
Lies. All lies. There was no such thing as temporary. I understood that. I adored all the girls, however, and I did want to help them. So I pretended to believe the half truths, smiles, and self deceptions. And they followed suit.
I took the keys, became morning opener. My next paycheck was the same as the one before.
Didn't even get that 25¢ raise.
.
Otherwise, this world could not function.
After Tarryton was fired there was a manager gap. Moreover, this vacancy happened during a critical period. Thanksgiving was two weeks away. Afterward, holiday shopping madness would explode.
Ours was a seasoned crew. Nobody wanted that manager slot. Before Tarryton, the last manager who had accepted keys was Joe. He'd received a whopping 25¢ raise. Ten bucks a week for more responsibility, more headaches, angry customers, closer proximity to Blockbuster bobble-heads, and in-house bickering.
I declined, pleading daily shipments and increasing inventory management. Sarah was buried with classes. Mandy had been manager, gave it up to have her baby, voiced no interest in returning to full time status. Sonya was swamped, sculpting constantly and preparing a wedding.
That fourth manager was a necessity, especially during Christmas.
An inter store transfer was suggested and promptly vetoed by all. Other stores had been Blockbuster indoctrinated. Ours, because of so many senior employees, had reverted to the Sound Warehouse style. In all likelihood, any brainwashed newcomer would only question, meddle, squawk, snitch or whine.
Eventually a council was convened to coerce Tarryton's replacement.
Pat, Mandy, Sonya, and several other females held a pow wow in the Backroom before issuing a summons. The request was brief.
"We decided you should be the manager," Sonya said flatly.
"Not remotely interested," I shook my head.
"What if this is only temporary?" she suggested.
"Until Christmas is over," Pat added.
"I'll be stuck there forever."
"You could be Greg!" Pat said, cheerfully. "You know, door keys and manager over ride authority."
I rolled my eyes.
"Worthy, no one else can do this," Mandy spoke. "I have a baby. Every one else is too busy or they can't work full time."
"Besides, we know you," Sonya noted. "Someone else will be a stranger. None of us wants to train them or figure them out."
"Or wait for them to give themselves refunds," Mandy said bluntly.
Pat giggled. Everyone caught Mandy's reference.
"Look. I can't close - - "
"You won't have to."
"No. You'll only open. Is that fair?"
I was weakening. They sensed blood.
"And this is only temporary, correct?" I made another quick proviso.
Glances swept like cloud lightning.
"Of course."
"Absolutely."
"Trust us."
Lies. All lies. There was no such thing as temporary. I understood that. I adored all the girls, however, and I did want to help them. So I pretended to believe the half truths, smiles, and self deceptions. And they followed suit.
I took the keys, became morning opener. My next paycheck was the same as the one before.
Didn't even get that 25¢ raise.
.
Thursday, June 1, 2006
Coworkers: Part 75 - Messing With Hulen
"Good afternoon, Blockbuster Music, Hulen. How can I help you?"
"Howdy, Pardner. This is Rutherford a callin'. Makin' sure ya'll's bathrooms is working proper."
"Excuse me."
"I'm fixin' to shop at yer location, but I'm takin' some powerful medications right now." I spoke thick, with a deep country, Texas drawl. "Them side effects are unpredictable and downright embarrassing."
"Oh, well, I don't know. We ... " The voice was male, bewildered. I didn't recognize who it was.
"I shouldn't be a tellin' you this, but ... " Then I grabbed him by his Blockbuster collar and began dragging him aboard the crazy train express.
I had phoned Hulen a year, maybe two years earlier. Simple question. I don't know what happened. No, it was me. All me.
"Hello, Blockbuster, Hulen."
"Ohhh, hello, man ... Uhhh ... Is Robbb there." I worked my voice high and shaky, so I sounded like I was high and shaky.
"Hmmm ... Rob ... I'm not sure if he's here today." I knew that voice, it was Lisa. Rob's right hand.
"Ohhh, man, could you look to be sure? Tell him Jimmy's calling."
Stacey, sitting next to me, began laughing. "You bastard."
I covered the phone. "I know. It's Lisa, and I bet a nickel Rob's sitting next to her."
"Uh, Jimmy? Rob's not here. He ... uh -- "
"Yeah! There's a new Doors set out. I was gonna swing by. Talk to Rob. I already went to Camp Bowie. Charles wasn't there, Worthy wasn't there. Nobody to talk to. I'm at Borders right now, looking for Dan, but he's off. I'm just a couple of blocks away. I'll be right there."
"You fucker!"
Long silence.
"Uh, Jimmy? Rob's ... His mother is ill! He's out for ... Indefinitely," Lisa lied. I knew she was lying.
Lisa had worked at our store for a period. Actually, Stacey and I had gotten her hired. We liked her look and attitude. She took too many college credits or partied too much, however. The Boss let her go because she was always lethargic or hungover during her shift. Rob hired her, and for him she worked like a freight train.
Hulen was already Rob's second or third store as manager. He was becoming the District Axe. He was shipped to troubled locations. Fired assistants, fired non-working workers, reorganized inventory systems, made loser stores profitable. Never bothered to turn people around, much easier to hire new employees. For slackers, Rob's arrival meant terror.
Like I cared.
Rob could be a bastard, but so could I. We'd worked together four years. I knew some of his weaknesses.
Jimmy.
Jimmy was a classic 60's burnout. Obsessed over the Byrds, Doors, Airplane, Steppenwolf, on into 70's Heavy Metal. Some 80's, nothing beyond that. He could ramble endlessly, burning down memory lane. Drugs, drinks, groups he saw. Jimmy was my age, maybe younger. I was in Appalachia, in junior high, when the 60's - and most of those groups - ended. How had Jimmy, a Texas farmboy, managed to attend all those clubs and concerts on the west coast? Magic? Magic weed, maybe?
The absolute last thing Rob wanted was Jimmy dropping in, shooting the breeze for an hour. Worse, becoming a Regular at his store.
"Okaaaaay," I jittered. "I'm leaving. See you guys in about a minute. I got ... oh, yeah ... see ya."
"Uh, Jimmy? Rob -- "
I hung up. I could hear Rob now, swearing. Scrambling to take a quick lunch somewhere.
That was, what did I say, two years ago. Rob since wandered all over the District, righting sinking ships, giving malcontents the plank. Lisa went with him from store to store. His right hand.
I couldn't call and impersonate Jimmy again. Rob's current assignment was too far for Jimmy to drive. Plus, Rob was wise to me. He figured the call out, phoned me, cursed and laughed. So I went back to messing with some faceless person at Hulen.
"See, Pilgrim, I sorta got this here explosive problem with my digestive tract."
The other line was silent. Their imagination was now tugging them places they did not want to go.
"I need a functioning restroom. I got no warning. When I gotta go, there's like seconds."
A throat cleared. Michael Jackson played in the background.
"I mean, there's been times I was too slow. Didn't get seated properly. Felt mighty bad for those folks who had to clean up afterward."
"Wouldn't it be better -- "
"Takes me half an hour to get there from Joshua," I cut him off. "By the time I hurry in, I most likely will be primed for bear."
"All I'm suggesting -- "
"Reckon I'm comin'. Watch for me, fella. And thanks for keepin' that outhouse door open. I'm gonna need it."
I hung up.
Can't imagine how the guy prepared his coworkers.
.
"Howdy, Pardner. This is Rutherford a callin'. Makin' sure ya'll's bathrooms is working proper."
"Excuse me."
"I'm fixin' to shop at yer location, but I'm takin' some powerful medications right now." I spoke thick, with a deep country, Texas drawl. "Them side effects are unpredictable and downright embarrassing."
"Oh, well, I don't know. We ... " The voice was male, bewildered. I didn't recognize who it was.
"I shouldn't be a tellin' you this, but ... " Then I grabbed him by his Blockbuster collar and began dragging him aboard the crazy train express.
I had phoned Hulen a year, maybe two years earlier. Simple question. I don't know what happened. No, it was me. All me.
"Hello, Blockbuster, Hulen."
"Ohhh, hello, man ... Uhhh ... Is Robbb there." I worked my voice high and shaky, so I sounded like I was high and shaky.
"Hmmm ... Rob ... I'm not sure if he's here today." I knew that voice, it was Lisa. Rob's right hand.
"Ohhh, man, could you look to be sure? Tell him Jimmy's calling."
Stacey, sitting next to me, began laughing. "You bastard."
I covered the phone. "I know. It's Lisa, and I bet a nickel Rob's sitting next to her."
"Uh, Jimmy? Rob's not here. He ... uh -- "
"Yeah! There's a new Doors set out. I was gonna swing by. Talk to Rob. I already went to Camp Bowie. Charles wasn't there, Worthy wasn't there. Nobody to talk to. I'm at Borders right now, looking for Dan, but he's off. I'm just a couple of blocks away. I'll be right there."
"You fucker!"
Long silence.
"Uh, Jimmy? Rob's ... His mother is ill! He's out for ... Indefinitely," Lisa lied. I knew she was lying.
Lisa had worked at our store for a period. Actually, Stacey and I had gotten her hired. We liked her look and attitude. She took too many college credits or partied too much, however. The Boss let her go because she was always lethargic or hungover during her shift. Rob hired her, and for him she worked like a freight train.
Hulen was already Rob's second or third store as manager. He was becoming the District Axe. He was shipped to troubled locations. Fired assistants, fired non-working workers, reorganized inventory systems, made loser stores profitable. Never bothered to turn people around, much easier to hire new employees. For slackers, Rob's arrival meant terror.
Like I cared.
Rob could be a bastard, but so could I. We'd worked together four years. I knew some of his weaknesses.
Jimmy.
Jimmy was a classic 60's burnout. Obsessed over the Byrds, Doors, Airplane, Steppenwolf, on into 70's Heavy Metal. Some 80's, nothing beyond that. He could ramble endlessly, burning down memory lane. Drugs, drinks, groups he saw. Jimmy was my age, maybe younger. I was in Appalachia, in junior high, when the 60's - and most of those groups - ended. How had Jimmy, a Texas farmboy, managed to attend all those clubs and concerts on the west coast? Magic? Magic weed, maybe?
The absolute last thing Rob wanted was Jimmy dropping in, shooting the breeze for an hour. Worse, becoming a Regular at his store.
"Okaaaaay," I jittered. "I'm leaving. See you guys in about a minute. I got ... oh, yeah ... see ya."
"Uh, Jimmy? Rob -- "
I hung up. I could hear Rob now, swearing. Scrambling to take a quick lunch somewhere.
That was, what did I say, two years ago. Rob since wandered all over the District, righting sinking ships, giving malcontents the plank. Lisa went with him from store to store. His right hand.
I couldn't call and impersonate Jimmy again. Rob's current assignment was too far for Jimmy to drive. Plus, Rob was wise to me. He figured the call out, phoned me, cursed and laughed. So I went back to messing with some faceless person at Hulen.
"See, Pilgrim, I sorta got this here explosive problem with my digestive tract."
The other line was silent. Their imagination was now tugging them places they did not want to go.
"I need a functioning restroom. I got no warning. When I gotta go, there's like seconds."
A throat cleared. Michael Jackson played in the background.
"I mean, there's been times I was too slow. Didn't get seated properly. Felt mighty bad for those folks who had to clean up afterward."
"Wouldn't it be better -- "
"Takes me half an hour to get there from Joshua," I cut him off. "By the time I hurry in, I most likely will be primed for bear."
"All I'm suggesting -- "
"Reckon I'm comin'. Watch for me, fella. And thanks for keepin' that outhouse door open. I'm gonna need it."
I hung up.
Can't imagine how the guy prepared his coworkers.
.
Thursday, May 25, 2006
Coworkers: Part 76 - Free Steaks!
Who knows? Maybe Pat was just lonely. Desired an unending crowd.
The party cranked non stop, and guests flocked, maggots to meat.
Unlike clubs, however, Pat didn't have a bouncer. Or security. The guest list was not set to "exclusive." Consequently, the guests were not, either.
How did that happen?
Pat's place, Pat's shack, Pat's house was always the preferred place for parties. She never groaned about cleanup, complained about damages, or urged revelers to keep noise down for neighbors. Nope. Full blast. P-A-R-T-Y ! ! Back in the day, they were frequent and loud. Some were infamous.
During the Blockbuster period, Pat bought the small home. Mortgage, car payments, credit cards, bills were crippling. She took a part time job with a major package delivery outfit to supplement income. Second job was 2:00 AM until 10:00 AM ... sometimes a bit longer. Still kept her music store duties.
How'd she sleep? Catnaps.
Parties stopped completely. There was no free time, other than sleep time.
All changed when she bought the pool table.
After that time, the little house exploded, and she lost the evening cat nap.
Guys showed up in packs and stayed for hours. They waited outside until she clocked out of the music store and had to be pushed out the door before her 2:00 AM job. Guys, their girlfriends, their kids. Pat's Shack was the number one place.
Billiards and free food.
Princess Pat was the Cowtown hostess.
When her parties began in the Sound Warehouse era, everyone pitched in. Brought chips, bread, beer, salsa, fajitas, cookies, soft drinks, whatever was needed. By mid Blockbuster, those times were gone. So were those employees. So were most coworkers. Guys who appeared now were friends of friends. Moochers and leeches. Brought nothing. Never even considered bringing anything. Food was free at the Shack! Plus, they were entitled.
They were also loud, argumentative, destructive, and confrontational.
The Shack became a pool hall for sullen losers who raided her refrigerator, crashed in front of her television, borrowed CDs. Most of movies were on the unstealable Laserdisc format, or those would have been borrowed as well. Plenty of old friends visited, only to leave because of the ugly vibe. Stacey complained the boasting was all "My Plans - My Balls." Both eclipsed reality.
Of her music coworkers, only Stacey, Joe and Winston were regulars. By now, Winston's descent was pronounced. He also arrived with friends, whose eyes darted across everything in the room like kids in a candy store.
More and more, visitors arrived simply to eat. On Pat's day off, they dropped by at 5:00. Hot dogs, hamburgers. Of course, girlfriends were delighted to meet her. Especially if Pat fed her, and the three kids. Which Pat did. She had somehow wandered into a trap. The Shack was food kitchen and halfway house. Every time groceries were bought, they were consumed within a day or two.
More moochers arrived. Pat couldn't say, "Enough already! Go home." She didn't want to hurt anyone's feelings. She wanted everyone to like her. This scene had not happened overnight, but she couldn't find her way out. Financially, she was going broke.
One of the diners sat down at 7:45, brought woman and kids. Flagged down Waitress Pat and told her he wanted dinner. Pat was about to explain that it was late, most of the food was gone. Devoured by ten other tables. The kids interrupted her, acting like kids. He threatened them. When their mother protested, he shoved her out of her chair, onto the floor. Told his current girlfriend and her two brats to shut the fuck up. Pat searched her fridge.
"What the hell is this?" he demanded fifteen minutes later.
"Hamburgers," Pat said. "Potato sticks. Pop Tarts. All I have. That was my dinner, and my breakfast for tomorrow. I don't have any more food in the house."
The girlfriend and kids wolfed their meals hungrily.
The guy ate one bite, dropped the hamburger onto the floor.
"Do I look like a piece of shit to you?"
"That's all -- "
"Don't interrupt me," he waved a fork casually in the air. "I came in here, sat down, and I expected steak."
Pat opened her mouth, said nothing. Six or seven other moochers stood quietly in her kitchen, tantalized by the prospect of free steaks. These were her friends.
"I'm not eating this shit." He stood up and stepped on the burger. "Next time I'm here, you better serve steak. If I bring friends, there better be steaks for them, too."
He walked out slow, girlfriend and children in tow.
Across the kitchen, eyes glittered. The menu would now feature steak every night. Free steaks!
Pat was living a nightmare. She hated going to her own home. And she was frightened.
Joe delivered a fix to her agony. Wasn't the best fix, but it worked short term.
Introduced her to boyfriend number ... dunno.
Joe had an ex, the ex had a brother. Brother was fairly large, stocky, strong. He and Pat ...
Within two months, he chased off all the leeches.
Lot of my coworkers didn't like this guy. He had a pile of problems: financial, emotional, substance. Kind of a one man trainwreck.
Yet, the food kitchen was closed. Pat had time for her real friends again.
The bad boy would hurt her, but he wouldn't last.
.
The party cranked non stop, and guests flocked, maggots to meat.
Unlike clubs, however, Pat didn't have a bouncer. Or security. The guest list was not set to "exclusive." Consequently, the guests were not, either.
How did that happen?
Pat's place, Pat's shack, Pat's house was always the preferred place for parties. She never groaned about cleanup, complained about damages, or urged revelers to keep noise down for neighbors. Nope. Full blast. P-A-R-T-Y ! ! Back in the day, they were frequent and loud. Some were infamous.
During the Blockbuster period, Pat bought the small home. Mortgage, car payments, credit cards, bills were crippling. She took a part time job with a major package delivery outfit to supplement income. Second job was 2:00 AM until 10:00 AM ... sometimes a bit longer. Still kept her music store duties.
How'd she sleep? Catnaps.
Parties stopped completely. There was no free time, other than sleep time.
All changed when she bought the pool table.
After that time, the little house exploded, and she lost the evening cat nap.
Guys showed up in packs and stayed for hours. They waited outside until she clocked out of the music store and had to be pushed out the door before her 2:00 AM job. Guys, their girlfriends, their kids. Pat's Shack was the number one place.

Princess Pat was the Cowtown hostess.
When her parties began in the Sound Warehouse era, everyone pitched in. Brought chips, bread, beer, salsa, fajitas, cookies, soft drinks, whatever was needed. By mid Blockbuster, those times were gone. So were those employees. So were most coworkers. Guys who appeared now were friends of friends. Moochers and leeches. Brought nothing. Never even considered bringing anything. Food was free at the Shack! Plus, they were entitled.
They were also loud, argumentative, destructive, and confrontational.
The Shack became a pool hall for sullen losers who raided her refrigerator, crashed in front of her television, borrowed CDs. Most of movies were on the unstealable Laserdisc format, or those would have been borrowed as well. Plenty of old friends visited, only to leave because of the ugly vibe. Stacey complained the boasting was all "My Plans - My Balls." Both eclipsed reality.
Of her music coworkers, only Stacey, Joe and Winston were regulars. By now, Winston's descent was pronounced. He also arrived with friends, whose eyes darted across everything in the room like kids in a candy store.
More and more, visitors arrived simply to eat. On Pat's day off, they dropped by at 5:00. Hot dogs, hamburgers. Of course, girlfriends were delighted to meet her. Especially if Pat fed her, and the three kids. Which Pat did. She had somehow wandered into a trap. The Shack was food kitchen and halfway house. Every time groceries were bought, they were consumed within a day or two.
More moochers arrived. Pat couldn't say, "Enough already! Go home." She didn't want to hurt anyone's feelings. She wanted everyone to like her. This scene had not happened overnight, but she couldn't find her way out. Financially, she was going broke.
One of the diners sat down at 7:45, brought woman and kids. Flagged down Waitress Pat and told her he wanted dinner. Pat was about to explain that it was late, most of the food was gone. Devoured by ten other tables. The kids interrupted her, acting like kids. He threatened them. When their mother protested, he shoved her out of her chair, onto the floor. Told his current girlfriend and her two brats to shut the fuck up. Pat searched her fridge.
"What the hell is this?" he demanded fifteen minutes later.
"Hamburgers," Pat said. "Potato sticks. Pop Tarts. All I have. That was my dinner, and my breakfast for tomorrow. I don't have any more food in the house."
The girlfriend and kids wolfed their meals hungrily.
The guy ate one bite, dropped the hamburger onto the floor.
"Do I look like a piece of shit to you?"
"That's all -- "
"Don't interrupt me," he waved a fork casually in the air. "I came in here, sat down, and I expected steak."
Pat opened her mouth, said nothing. Six or seven other moochers stood quietly in her kitchen, tantalized by the prospect of free steaks. These were her friends.
"I'm not eating this shit." He stood up and stepped on the burger. "Next time I'm here, you better serve steak. If I bring friends, there better be steaks for them, too."
He walked out slow, girlfriend and children in tow.
Across the kitchen, eyes glittered. The menu would now feature steak every night. Free steaks!
Pat was living a nightmare. She hated going to her own home. And she was frightened.
Joe delivered a fix to her agony. Wasn't the best fix, but it worked short term.
Introduced her to boyfriend number ... dunno.
Joe had an ex, the ex had a brother. Brother was fairly large, stocky, strong. He and Pat ...
Within two months, he chased off all the leeches.
Lot of my coworkers didn't like this guy. He had a pile of problems: financial, emotional, substance. Kind of a one man trainwreck.
Yet, the food kitchen was closed. Pat had time for her real friends again.
The bad boy would hurt her, but he wouldn't last.
.
Thursday, May 18, 2006
Customers: Part 16 - Elite Tier
Our store was in a peculiar location. Down the boulevard was one of the poorest neighborhoods in the city, across the street, one of the richest. Heading west were strip clubs, pool halls, and Neiman Marcus. Farther down, construction sites, then prairie. The rural beyond. Customers came in all types, soccer moms and dancers, cow punchers and CPA's, oil riggers, gangstas, doctors, students, hustlers. These people were great and they were difficult, in similar ways, and in different ways.
Rich folk were dicier.
If they threatened, "I could have your job," one's first thought was, "Yay, let's trade!"
If they wailed to Corporate, however, one braced for impact.
Generally, we knew our Customers. For some, we jumped. Others, we dodged. Or tried to.
*
"This is Suzette. I need to place an order."
Mandy forwarded the call to me. The caller, and everything she represented, unsettled Mandy.
"Hi, Suzette, what do you need?"
Suzette requested fifteen different titles. I wrote quickly. Suzette, as usual, needed six copies of each. One copy for each residence.
For Suzette, I dropped everything. She was one of my Regulars, a leftover client from my Classical Manager stint. Suzette worked for the absolute richest family in the city. They owned downtown. Also six residences scattered across the planet. Our town owed much to their beneficence. The Professor was completely intimidated by the family.
Suzette usually placed massive orders. One Christmas, she ordered 300 CDs for employee gifts. She only dealt with The Boss or myself. We checked availability and notified her if an album was deleted. Otherwise, we alerted her when the order was assembled. Then a suit arrived, flashed the credit card, drove away.
Now and then, Suzette paid in advance.
Like this day. Suzette read off the credit card numbers.
I read back the account, then joked, "You guys are awful trusting. I could go buy myself a new, red Mercedes with these numbers."
She laughed. "Oh, you wouldn't do that."
"I could be a complete conman."
"Ha ha. One, Mercedes don't come in red. Two, we vetted you. Background check. You and your boss. That's why we only deal with you two."
"What!"
"You're very secretive, by the way. But you already know that."
I caught the comic tone in her voice. I let it go.
Placed the order. Phoned the downtown tower two weeks later. Everyone connected with the family, the office workers, the young men in suits, were always patient, tolerant, and realistic.
Class acts.
*
Before hiring on at Camp Bowie, I worked two seasons for the Symphony. Manned the Subscription and Donation Tables during performances by The Symphony, The Pops, Keyboard Recitals, and The Ballet. Bonus perk = free seats.
I was hardly a shaker in the Arts scene. My trophy bride and I subscribed to this and that, gave money. We stood near the periphery, avoided the intrigues.
We knew the scuttle, though.
Cowtown hosted The Keyboard Competition every four years. For three weeks, pianists from across the globe pounded the ivories. Advancing contestants would perform with a string quartet. Finalists squared off with the symphony orchestra backing them.
Winners received hefty cash prizes, record deals, and world tours. Past medalists included Radu Lupu and Cristina Ortiz. Some non winners, such as Barry Douglas, found glory elsewhere. Douglas placed third one tournament, went on to win the Tchaikovsky Competition gold. Still others, like Youri Egorov, became cult figures.
The Keyboard Competition was fiercely independent. Our chain, our store, had never been involved beyond taping their posters in the alcove and in the Classical Room. We stocked up on the RCA catalog. Also past medalist's catalog (reference names above), and select judge's catalog if available. That was the extent of our involvement.
This year, Keyboard reps contacted Corporate.
Would we like to participate?
What did they mean? Participate?
The Boss and I exchanged comments. I had observed a few events, he had dealt with them when one of the Mikes was Classical Manager.
District bosses overruled misgivings, they were full throttle affirmative. Prestige and jingling cash registers sparkled in their eyes.
We were the ones, however, driving that little red wagon.
*
The initial Keyboard liaison was a nice lady. Older widow, retired. Had never worked Retail. Never sold anything, not even lemonade. We offered to order the catalog of the hometown hero. 30 copies each of everything, and 200 of the Tchaikovsky. Phoned Katia at RCA, she readied the orders. Advised we order CDs of previous medalists, as well as the judges. Also suggested adding a section of artists for the upcoming season.
Well and good. We would place orders, phone Keyboard Competition when all units had arrived.
Storage? The Boss offered one of the new bins, capable of holding several hundred CDs.
"Great. Thank you."
Finally, we would transport the bin and discs. Set everything up.
"Thank you so much."
Whatever was sold, we would split the profit 50/50.
"That sounds -- Wait a minute -- The people back at -- Uhh -- Mmm ... "
Sharing ... wha ...
Parents and preschool teachers understood the importance of transitioning children from the Mine attitude to Share.
As we grew older, all of us recognized those who never embraced the concept. Always Me and Mine.
The Keyboard Clique wanted the bin, wanted us to order and price the CDs, wanted us to ferry everything to the competition site.
Also wanted all profits.
At this point, I was no longer involved. Neither was the friendly liaison lady.
The Boss - Corporate - Keyboard Officers swapped calls.
Two of our guys drove the CD bin to the arena.
We placed the order. When it arrived, The Boss instructed me NOT to open or price anything.
Shrewd move.
CDs were ordered behind our backs. Direct from vendor. Discs were priced two dollars higher than our normal prices.
We opened boxes on an as needed basis. When the Competition ended, we returned all unopened cartons.
Two of the guys went to retrieve our CD bin. It had somehow been painted. We could never use it again on the Floor.
Six months on, we're waiting to hear that hearty thank you.
Don't hold your breath, Pilgrim.
.
Rich folk were dicier.
If they threatened, "I could have your job," one's first thought was, "Yay, let's trade!"
If they wailed to Corporate, however, one braced for impact.
Generally, we knew our Customers. For some, we jumped. Others, we dodged. Or tried to.
"This is Suzette. I need to place an order."
Mandy forwarded the call to me. The caller, and everything she represented, unsettled Mandy.
"Hi, Suzette, what do you need?"
Suzette requested fifteen different titles. I wrote quickly. Suzette, as usual, needed six copies of each. One copy for each residence.
For Suzette, I dropped everything. She was one of my Regulars, a leftover client from my Classical Manager stint. Suzette worked for the absolute richest family in the city. They owned downtown. Also six residences scattered across the planet. Our town owed much to their beneficence. The Professor was completely intimidated by the family.
Suzette usually placed massive orders. One Christmas, she ordered 300 CDs for employee gifts. She only dealt with The Boss or myself. We checked availability and notified her if an album was deleted. Otherwise, we alerted her when the order was assembled. Then a suit arrived, flashed the credit card, drove away.
Now and then, Suzette paid in advance.
Like this day. Suzette read off the credit card numbers.
I read back the account, then joked, "You guys are awful trusting. I could go buy myself a new, red Mercedes with these numbers."
She laughed. "Oh, you wouldn't do that."
"I could be a complete conman."
"Ha ha. One, Mercedes don't come in red. Two, we vetted you. Background check. You and your boss. That's why we only deal with you two."
"What!"
"You're very secretive, by the way. But you already know that."
I caught the comic tone in her voice. I let it go.
Placed the order. Phoned the downtown tower two weeks later. Everyone connected with the family, the office workers, the young men in suits, were always patient, tolerant, and realistic.
Class acts.
Before hiring on at Camp Bowie, I worked two seasons for the Symphony. Manned the Subscription and Donation Tables during performances by The Symphony, The Pops, Keyboard Recitals, and The Ballet. Bonus perk = free seats.
I was hardly a shaker in the Arts scene. My trophy bride and I subscribed to this and that, gave money. We stood near the periphery, avoided the intrigues.
We knew the scuttle, though.
Cowtown hosted The Keyboard Competition every four years. For three weeks, pianists from across the globe pounded the ivories. Advancing contestants would perform with a string quartet. Finalists squared off with the symphony orchestra backing them.
Winners received hefty cash prizes, record deals, and world tours. Past medalists included Radu Lupu and Cristina Ortiz. Some non winners, such as Barry Douglas, found glory elsewhere. Douglas placed third one tournament, went on to win the Tchaikovsky Competition gold. Still others, like Youri Egorov, became cult figures.
The Keyboard Competition was fiercely independent. Our chain, our store, had never been involved beyond taping their posters in the alcove and in the Classical Room. We stocked up on the RCA catalog. Also past medalist's catalog (reference names above), and select judge's catalog if available. That was the extent of our involvement.
This year, Keyboard reps contacted Corporate.
Would we like to participate?
What did they mean? Participate?
The Boss and I exchanged comments. I had observed a few events, he had dealt with them when one of the Mikes was Classical Manager.
District bosses overruled misgivings, they were full throttle affirmative. Prestige and jingling cash registers sparkled in their eyes.
We were the ones, however, driving that little red wagon.
The initial Keyboard liaison was a nice lady. Older widow, retired. Had never worked Retail. Never sold anything, not even lemonade. We offered to order the catalog of the hometown hero. 30 copies each of everything, and 200 of the Tchaikovsky. Phoned Katia at RCA, she readied the orders. Advised we order CDs of previous medalists, as well as the judges. Also suggested adding a section of artists for the upcoming season.
Well and good. We would place orders, phone Keyboard Competition when all units had arrived.
Storage? The Boss offered one of the new bins, capable of holding several hundred CDs.
"Great. Thank you."
Finally, we would transport the bin and discs. Set everything up.
"Thank you so much."
Whatever was sold, we would split the profit 50/50.
"That sounds -- Wait a minute -- The people back at -- Uhh -- Mmm ... "
Sharing ... wha ...
Parents and preschool teachers understood the importance of transitioning children from the Mine attitude to Share.
As we grew older, all of us recognized those who never embraced the concept. Always Me and Mine.
The Keyboard Clique wanted the bin, wanted us to order and price the CDs, wanted us to ferry everything to the competition site.
Also wanted all profits.
At this point, I was no longer involved. Neither was the friendly liaison lady.
The Boss - Corporate - Keyboard Officers swapped calls.
Two of our guys drove the CD bin to the arena.
We placed the order. When it arrived, The Boss instructed me NOT to open or price anything.
Shrewd move.
CDs were ordered behind our backs. Direct from vendor. Discs were priced two dollars higher than our normal prices.
We opened boxes on an as needed basis. When the Competition ended, we returned all unopened cartons.
Two of the guys went to retrieve our CD bin. It had somehow been painted. We could never use it again on the Floor.
Six months on, we're waiting to hear that hearty thank you.
Don't hold your breath, Pilgrim.
.
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